Joanne Sierra Head of Claims
Joanne Sierra is the Head of Claims at Passage Health International, leading the company’s efforts to deliver seamless claims management for international healthcare providers. She joined Passage in 2023 as a Senior International Claims Specialist and was promoted to Head of Claims in 2024, thanks to her exceptional expertise and leadership skills.
With over eight years of experience in medical insurance claims and billing, Joanne has developed a deep understanding of the healthcare industry. Her career also includes five years in sales and project management, showcasing her ability to lead across industries and manage diverse teams.
Before joining Passage, Joanne held leadership roles in customer service and claims management, supervising teams that supported U.S.-based healthcare providers. She also successfully managed sales operations and projects in the construction industry, where she built strong client relationships and negotiated contracts in both commercial and residential markets.
Joanne’s commitment to excellence and her diverse professional background make her a key part of the Passage Health International team, ensuring that clients receive top-tier support in navigating complex claims processes.