Quality and Excellence at Every Step
At Passage Health International, we manage the full U.S. insurance claims lifecycle including travel insurance programs on behalf of our client hospitals — from benefits verification and claims submission through appeals, escalations, and final resolution.
Our comprehensive suite of services ensures that your international patients’ claims are processed accurately and that your hospital receives the reimbursement it is owed.
We help verify coverage details promptly, ensuring you have the essential information before treatment begins. This service mitigates the risks associated with billing errors and unexpected patient charges.
Our thorough auditing process identifies errors and optimizes invoices, accelerating adjudication timelines and reducing insurer disputes to secure accurate reimbursement.
Our International Patient Advocates manage every claim from submission through final resolution — coordinating with insurers, patients, and providers to secure the reimbursement your patients are owed under their policy.
We assist in navigating the complexities of claims disputes, providing legal strategies to enforce your patients' insurance rights and protect your organization's interests under ERISA, FEHBA, Medicare Advantage, and applicable plan terms.
Effective solutions
Passage Health International (PHI) is a global partner for medical providers that regularly treat international patients.
Our distinctive role is to serve as our clients’ authorized billing office — managing every stage of the insurance claims process so international hospitals can focus on patient care while we focus on reimbursement.
We achieve this by applying deep expertise in U.S. insurance frameworks — including ERISA, FEHBA, Medicare Advantage, and major commercial plans, including travel insurance programs — to every case we handle.
You benefit from our extensive experience in managing international medical claims, ensuring accurate and efficient solutions tailored to the complex needs of global healthcare providers.
Our systematic approach to claims submission, follow-up, appeals, and resolution streamlines your revenue cycle, minimizing delays and maximizing reimbursements, so you can focus on delivering exceptional patient care.
Our dedicated team is available 24/7, offering personalized assistance and expertise to navigate the challenges of international insurance claims, providing you with peace of mind and reliable results.