Passage Health International
About Us
Passage Health International, L.L.C., is based in Fort Lauderdale, Florida. We specialize in international medical claims receivables. We have an established process built on our global outreach capabilities that maximizes results and eliminates stress and errors. We have representatives working in strategic locations throughout the world working with our partner clients, which makes us an invaluable addition to their medical claims department.
Our Mission
Passage Health International (PHI) is a global partner for clinics and hospitals that regularly manage international patients. PHI is dedicated to providing these clients with the highest quality of medical billing services for their international patients while allowing them to focus on what they do best-providing excellent care. Our process reduces claim errors, decreases turnaround time on payments, and increases reimbursement of claims.
The Best in the Business
Our People
Our success is due primarily to the abilities and dedication of our team. Combined we have over 100 years of industry experience. Our team of experts specializes in managing:
- Travel Insurance
- Expatriate Insurance
- Self-Pay patients
- Eligibility and Benefits
- Guarantee of payment
- Payment limitations
- Non-Covered Services
- Denials & Appeals
Eindar M. Khant
Chief Executive Officer
Eindar stands as the visionary owner and founder of PHI, boasting an illustrious career spanning nearly three decades within the healthcare industry. With a rich tapestry of experiences and a profound understanding of the sector’s intricacies, he has emerged as a trailblazer in healthcare management and outsourcing solutions.
Eindar’s journey in healthcare commenced in 1993 when he embarked on his professional odyssey as a medical biller for a prominent neonatology practice. It was here that he cultivated a deep-rooted understanding of the operational dynamics within medical billing and revenue cycle management, laying the groundwork for his future endeavors.
Driven by an insatiable thirst for knowledge and a relentless pursuit of excellence, Eindar transitioned to a pivotal role within a leading insurance company, where he played a pivotal role in developing a nationwide cost containment network. His tenure at the insurance giant afforded him invaluable insights into the complexities of healthcare financing and the importance of cost-effective solutions in delivering quality care.
Eindar’s journey reached new heights when he was handpicked to lead the claims department of a prestigious international claim administrator. Here, he honed his expertise in international claims management, navigating the intricate landscape of global healthcare reimbursement with finesse and precision.
In 2001, fueled by his entrepreneurial spirit and a desire to revolutionize the healthcare industry, Eindar co-founded HAA Preferred Partners, an international Third-Party Administrator (TPA). Under his visionary leadership, the company flourished, establishing itself as a trusted partner in healthcare management solutions.
Eindar’s entrepreneurial prowess caught the attention of industry behemoth AXA Assistance USA, leading to the acquisition of HAA Preferred Partners in 2007. Subsequently, Eindar assumed the role of General Manager for Healthcare within AXA Assistance USA, where he spearheaded transformative initiatives and cemented his reputation as a leader in the field.
Drawing upon his vast and varied experiences across the medical provider, insurer, and claim administration sectors, Eindar has pioneered an innovative outsourcing model that transcends conventional boundaries. His holistic approach to healthcare management prioritizes efficiency, transparency, and client satisfaction, fostering mutually beneficial partnerships that drive positive outcomes for all stakeholders involved.
Eindar’s unwavering commitment to excellence and his relentless pursuit of innovation continue to propel PHI to new heights of success, reaffirming its position as a trailblazer in the ever-evolving landscape of healthcare management and outsourcing solutions.
Dixan Gonzalez, M.B.A.
Chief Operating Officer
Dixan Gonzalez is a seasoned executive and accomplished leader, currently serving as the Chief Operating Officer of Passage Health International. In this pivotal role, he assumes comprehensive oversight of the company’s operations, managing all facets from client care and insurance transactions to the intricacies of medical operations. With a keen eye for detail and a dedication to excellence, Dixan ensures that Passage Health International delivers unparalleled service and maintains operational efficiency.
A visionary entrepreneur, Dixan co-founded Passage Health International in 2013 and has since been instrumental in shaping its growth and success. His strategic acumen and hands-on approach have been pivotal in positioning the company as a leader in the healthcare industry.
Prior to his tenure at Passage Health International, Dixan distinguished himself as the President and Owner of World Graphic Equipment. In this capacity, he led a thriving business specializing in industrial printers and related equipment, catering to the needs of businesses across Central and South America.
Dixan’s commitment to service extends beyond the business realm. He proudly served as a member of the U.S. Navy from 2002 to 2006, where he held the role of Logistics Specialist. During his time in the Navy, Dixan demonstrated unwavering dedication and professionalism, earning distinction and respect among his peers. He was honorably discharged and remains a proud war veteran, carrying with him the values of integrity, discipline, and service to others.
Dixan’s academic achievements underscore his commitment to continuous learning and professional growth. He holds an undergraduate degree from Columbia College, where he laid the foundation for his career with a strong academic background. Furthermore, he pursued his passion for business by obtaining a Masters of Business Administration from the University of Phoenix in 2014, equipping himself with advanced skills and knowledge to excel in the competitive business landscape.
With a rich tapestry of experiences spanning military service, entrepreneurship, and corporate leadership, Dixan Gonzalez embodies the essence of success through dedication, resilience, and a relentless pursuit of excellence.
Anibal Basualdo, C.P.A.
Chief Financial Officer
Anibal stands as a seasoned financial leader, currently serving as the Chief Financial Officer of Passage Health International, where he brings over two decades of exemplary experience in accounting and finance to the table. Throughout his illustrious career, Anibal has navigated various roles within multinational organizations, leveraging his expertise to drive financial success and operational excellence.
Before assuming his pivotal role at PHI, Anibal distinguished himself as the North American CFO for Prosegur, a prominent Spanish global security firm. In this capacity, he spearheaded financial strategies and initiatives, contributing to the company’s growth and profitability on the international stage. Prior to his tenure at Prosegur, Anibal served as a Regional Controller for Marsh McLennan, a prestigious insurance brokerage firm renowned for its global footprint. His leadership and financial acumen were instrumental in optimizing financial performance and fostering sustainable growth across diverse markets.
Anibal’s journey in finance commenced with his role as the LATAM Regional Planning and Control Manager at G4S, a renowned British security multinational. Here, he honed his skills in financial planning and analysis, laying a solid foundation for his future endeavors. Additionally, Anibal dedicated nine years of his career to AXA Assistance US, where he held a range of finance and accounting positions, further enriching his expertise across various domains within the financial landscape.
Throughout his distinguished career, Anibal has demonstrated a remarkable ability to manage multifaceted financial functions, including accounting, financial planning and analysis (FP&A), technical accounting, compliance, internal audits, treasury, and taxation. His proficiency in these areas has been instrumental in driving organizational success and facilitating informed decision-making processes.
At PHI, Anibal’s responsibilities extend to overseeing the day-to-day accounting and financial operations, where he ensures the integrity and accuracy of financial reporting. His commitment to maintaining robust internal controls and adherence to policies and procedures underscores his dedication to upholding the highest standards of financial governance and transparency.
Anibal’s academic credentials further underscore his commitment to excellence in finance and accounting. A graduate of The Catholic University, he holds a bachelor’s degree in business administration and accounting. Additionally, he is a Florida Certified Public Accountant (CPA) and Certified Management Accountant (CMA). Anibal’s pursuit of continuous learning led him to earn an MBA in Finance from Kansas State University and a master’s degree in accounting from Florida International University, further enhancing his knowledge and skill set in the realm of finance.
Hailing from Paraguay, Anibal brings a global perspective and diverse expertise to his role as CFO of Passage Health International. His unwavering dedication to financial stewardship and operational excellence continues to drive PHI’s success in delivering exceptional healthcare solutions to clients worldwide.
Martha P. Ruiz-Duenas, RN, BSN
Director, Medical Bill Review Audit & Education
Martha is a highly skilled professional renowned for her expertise in acute patient care and the meticulous performance of concurrent and retrospective chart audits. With a rich background in medical audit review garnered from her tenure with one of the nation’s top insurance carriers and esteemed health systems, Martha plays a pivotal role in upholding PHI’s exemplary standard of service.
Drawing upon her extensive experience and specialized knowledge, Martha brings a unique blend of insight and precision to her role at PHI. Her proficiency in conducting comprehensive chart audits ensures adherence to regulatory standards and optimization of patient care protocols. Martha’s dedication to excellence is evident in her ability to identify areas for improvement and implement strategies to enhance operational efficiency and quality of care.
Martha’s academic journey laid a solid foundation for her illustrious career in healthcare. She earned her Bachelor of Science in Nursing from the prestigious National University in Bogota, Colombia, where she demonstrated exceptional dedication to her studies and a passion for advancing patient care. Subsequently, Martha obtained her registered nurse license in Florida in 2005, solidifying her commitment to delivering compassionate and high-quality healthcare services.
Clients of PHI benefit immensely from Martha’s unique blend of experience working within both the medical and insurance sectors. Her nuanced understanding of the intricacies of patient billing processes enables her to conduct thorough audits, meticulously comparing patient bills against medical records, ancillary documents, and hospital protocols to ensure accuracy and appropriateness of charges. Martha’s keen attention to detail and unwavering commitment to accuracy instill confidence in clients, ensuring transparency and integrity in all aspects of billing and reimbursement.
Martha’s contributions to PHI exemplify her dedication to advancing patient-centered care and optimizing operational processes within the healthcare industry. Her invaluable expertise and steadfast commitment to excellence continue to elevate PHI’s reputation as a trusted leader in healthcare services.
Marc Gelb, Esq.
General Counsel
Marc Gelb serves as the esteemed General Counsel of Passage Health International, where he plays a pivotal role in navigating the intricate legal landscape of the healthcare industry. With a wealth of experience and a comprehensive understanding of legal complexities, Marc adeptly handles all legal matters pertinent to Passage Health International’s operations.
In his capacity as General Counsel, Marc assumes responsibility for addressing legal issues as they arise, providing strategic guidance to the company in compliance with the complex international regulatory framework governing third-party payer reimbursement. His keen insights and meticulous attention to detail ensure that Passage Health International remains at the forefront of legal compliance, safeguarding the company’s interests and reputation.
Furthermore, Marc spearheads efforts to ensure HIPAA compliance among employees by organizing and conducting training sessions, thereby upholding the highest standards of patient confidentiality and data security. His proactive approach to compliance mitigates risks and fosters a culture of accountability within the organization.
In addition to his regulatory responsibilities, Marc oversees the management of appeals and complaints against insurance carriers, leveraging his legal expertise to advocate for the company’s interests and ensure fair resolution of disputes. Moreover, he plays a key role in managing all outside counsel engaged in ongoing litigation, ensuring effective representation and favorable outcomes for Passage Health International.
Prior to joining Passage Health International, Marc served as a Supervising Attorney at an Accounts Receivables company, where he honed his legal skills and leadership abilities over a distinguished 17-year tenure. In this role, he managed a team of Attorney and Claim Specialists in the problem claim department, overseeing a substantial inventory of accounts for major hospital chains across the United States. Marc’s expertise extended to managing governmental and non-governmental financial cases, including health insurance, workers’ compensation, and motor vehicle accounts, where he demonstrated a knack for identifying global payer issues and implementing effective solutions on a large scale.
Marc’s academic credentials further underscore his dedication to excellence in the legal field. He holds an Associate of Arts Degree from Palm Beach State College, a Bachelor of Arts Degree from Florida Atlantic University, and a Juris Doctor from Thomas M. Cooley Law School. Licensed to practice law in the state of Florida, Marc brings a wealth of legal expertise and a passion for excellence to his role as General Counsel of Passage Health International, where he continues to uphold the highest standards of legal integrity and ethical conduct.
Ronald Lizardo
Director of Client Relations & Business Development
Ronald occupies a pivotal role as the Clients Relations and Business Development Director at Passage Health International (PHI), where he orchestrates the delivery of exceptional service and support to clients while spearheading the expansion of strategic partnerships with stakeholders across the globe. With over two decades of diverse experience spanning journalism, diplomatic service, and communications management, Ronald brings a wealth of expertise and a dynamic approach to his role at PHI.
At PHI, Ronald’s primary focus is on ensuring that clients receive unparalleled service and support, fostering long-lasting relationships built on trust and reliability. Through his adept leadership and strategic vision, Ronald ensures that PHI remains at the forefront of client satisfaction, consistently delivering innovative solutions tailored to meet the unique needs of international medical providers.
In addition to his client relations responsibilities, Ronald is entrusted with cultivating and nurturing partnerships with stakeholders, offering effective business solutions that drive mutual growth and success. His ability to forge meaningful connections and negotiate strategic alliances positions PHI as a trusted partner in the global healthcare landscape.
Ronald’s professional journey is characterized by a rich tapestry of experiences across various sectors. Prior to joining PHI, he served as Vice Consul for the Dominican Republic in the Consulate General of California, where he played a pivotal role in facilitating commerce and trade opportunities between the West Coast and the Caribbean. His diplomatic acumen and keen understanding of international relations were instrumental in fostering collaboration and promoting economic development.
Before his diplomatic tenure, Ronald distinguished himself as a news correspondent for NBC/Telemundo News Networks, where he earned acclaim for his compelling storytelling and insightful reporting. His Emmy-nominated contributions to journalism underscore his talent for engaging audiences and delivering impactful content that resonates on a global scale.
Ronald’s academic achievements further underscore his dedication to excellence. He holds an undergraduate degree from Southern Adventist University, where he laid the foundation for his career with a strong academic background. Additionally, he earned a Master’s Degree from Andrews University, further enhancing his knowledge and skill set in communications management and strategic leadership.
Through his dynamic leadership, unwavering commitment to client satisfaction, and proven track record of success, Ronald continues to play a pivotal role in driving the growth and success of Passage Health International, reaffirming its position as a leader in the global healthcare industry.
Contact Us
701 E. Commercial Blvd, 4th Floor
Oakland Park, FL, United States 33334
info@passagehi.com
Phone: +1 (954) 526-9751
Fax: +1 (954) 376-6163
About Us
Passage Health International, L.L.C. is a medical billing partner for medical facilities routinely treating international patients. We handle benefit and eligibility screening, medical audits, and care coordination.