Passage Health International

Benefit & Eligibility Screening

Passage Health International’s Benefit & Eligibility Screening services are your first line of defense against unpaid medical accounts. Our verification solutions will ensure that you have the information you need to make informed decisions about the health care available to your international patients.

Many clinics and hospitals try to handle benefit screening inhouse, but this often leads to confusion, frustration, and unpaid medical bills. Here are some of the benefits of outsourcing your benefit and eligibility screening to Passage Health International.

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About PHI

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No Language Barrier

With offices around the world, we have resources to all of the world’s major language groups. An administrative employee in a local clinic or hospital can’t be expected to speak many languages. Our team, however, can. We will communicate directly with insurance companies when needed to make sure our policy assessments are accurate.

A Better Bottom Line

Ultimately, our verification process will lead to an improved bottom line. The better understanding you have of policy terms, co-pay requirements, and other medical accounts issues, the more can be addressed upfront to avoid non-payment. Our auditing services will also help you to get paid more on some medical claims than you may have otherwise.

Policies Decoded

International insurance policies can be baffling. The terms and conditions of various policies within one health care system are disparate enough – that confusion is magnified when trying to decipher international health care provisions. We pull on international resources to give you a definitive approval or denial of care.

24/7/365 Service

We offer 24/7/365 benefit and eligibility services to our partners around the world. International patients need care at all hours, so our around the clock service is there to meet those demands.

Expedited Processing

Delays inevitably result from policy confusion, language barriers, time zone issues, and the other complications posed by international patients. Because we have resources in place to handle policy questions quickly, you avoid delays in service, which can be a literal matter of life and death for international patients.

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